Living and Home Review: Furniture, Garden & Buying Guide

Living and Home is a UK home-and-garden retailer with a very broad catalogue covering furniture, electric fireplaces, lighting, garden furniture, storage, sheds, bathroom products and seasonal homeware. The company sells through its own website as well as third-party marketplaces, but direct orders are handled by Living and Home’s own customer-service and after-sales team.

If you are mainly looking for current savings, visit our Living and Home discount codes and offers page. This review focuses on the retailer’s product range, delivery, returns, warranties and the practical checks worth making before ordering bulky home items online.

What does Living and Home sell?

Living and Home carries a wide mix of home and garden products. Current categories include sofas, sofa beds, armchairs, electric fireplaces, lighting, TV stands, storage furniture, garden furniture, parasols, awnings, sheds and home accessories.

The site currently lists close to two thousand products, so it works more like a broad online home retailer than a specialist single-category shop.

Furniture range

Furniture is one of the retailer’s biggest strengths. The range includes living-room seating, dining furniture, storage cabinets, tables, bedroom pieces and office furniture.

Because so much of the range is sold online, careful measuring is essential. The product dimensions are usually detailed, but you should also measure doorways, staircases and other access points.

Sofa beds

Sofa beds are especially useful for flats, guest rooms and multifunctional spaces. Living and Home sells simple click-clack designs as well as larger premium models.

When comparing sofa beds, check the sleeping dimensions, upholstery, filling, frame material, conversion mechanism and the amount of assembly required.

Cottonfy sofas

Cottonfy is one of the partner brands featured heavily on the site. Its sofas and sofa beds sit at the more premium end of the catalogue and include removable covers, storage options and distinctive fabric designs.

Some Cottonfy products have additional return and handling conditions, so read the product-specific terms before ordering.

Electric fireplaces

Living and Home has a particularly large selection of electric fireplaces. Current options include wall-mounted units, freestanding fires, three-sided fireplaces and complete fireplace suites.

Many models include remote controls, adjustable flame colours and different brightness settings. If you need heat as well as visual ambience, check the heater wattage and room suitability rather than buying only by screen size.

Garden furniture

The garden category includes outdoor sofa sets, dining sets, parasols, patio awnings and accessories. Many of these products are heavily discounted at different points of the year.

For outdoor seating, compare frame material, cushion thickness, water resistance, UV resistance and whether protective covers are included.

Garden storage and sheds

Living and Home also sells metal storage sheds, bike stores, outdoor cabinets, gates and storage boxes. These products are often delivered flat-packed and require assembly.

Check the external dimensions, internal storage size and base requirements. A shed needs a level, stable foundation, so include that in the real project cost.

Lighting

The lighting range includes chandeliers, pendant lights, ceiling fans with lights, table lamps and decorative fixtures. Some products are sold under the Lightsin brand.

Before buying, check ceiling height, fitting dimensions, bulb specification and whether an electrician should install the product.

Current Living and Home sale prices

Living and Home regularly discounts selected items. During our latest check, some products on the official site were reduced by as much as 70%, with many others showing 30%, 40% or 50% reductions.

The exact sale stock changes frequently, so compare the current selling price rather than assuming an old advertised percentage is still available.

Promo codes

The official FAQ confirms that valid promo codes can be entered at checkout. When a code is accepted, the discount should be applied to the order total automatically.

We did not find a current public universal code that we could verify during this update, so we have not published an unverified code simply to make the page look fuller.

Free shipping

Living and Home currently offers free shipping to most UK cities. That can be valuable on bulky furniture and outdoor products.

However, remote-area surcharges apply to several locations, including parts of Scotland, Northern Ireland, offshore islands and other specified postcode areas.

Delivery partners

The company uses major carriers including UPS, Yodel, Parcelforce, DPD, FedEx and DHL. The exact courier depends on the product and destination.

Large or multi-box orders can arrive on different days, so one missing parcel does not always mean the entire shipment is delayed.

Dispatch and delivery times

The current delivery policy says orders are generally handled within one to two working days, while delivery timing varies by route and product.

For urgent purchases, contact the retailer or review the product page before relying on a general delivery estimate.

Direct orders versus marketplace orders

Living and Home products are also sold through marketplaces including B&Q, Debenhams and other retail platforms. The company makes an important distinction between direct orders and marketplace orders.

If you buy directly from livingandhome.co.uk, the Living and Home team manages the order and after-sales process. If you buy through another marketplace, that marketplace’s own support and return procedures apply.

30-day return policy

The retailer currently offers a 30-day return policy. Products normally need to be in suitable condition, with original packaging where required.

For a normal change-of-mind return, the customer is generally responsible for the return or collection cost.

Faulty or incorrect items

If a product arrives damaged, defective or incorrect, Living and Home states that it will cover the relevant return cost once the issue has been assessed.

Take clear photos before assembly and keep the packaging until the problem is resolved.

Bulky furniture returns

Bulky furniture can be expensive and inconvenient to return. This is why measuring access routes before ordering matters so much.

The retailer’s current policy specifically warns that if an item cannot be delivered or returned because doorways, stairs or lifts were not measured, additional costs may be deducted from the refund.

Refund timing

Once the returned item is received and inspected, Living and Home says approved refunds are processed to the original payment method within around five to seven working days.

Card providers and banks can then take additional time to show the money in your account.

One-year limited warranty

The current policy includes a limited one-year warranty on products. This is intended to cover qualifying defects that cause the item to become non-functional under normal use.

Warranty conditions are different from change-of-mind returns, so keep your order confirmation and contact after-sales support if a fault develops.

Customer support

Official website customers can contact Living and Home directly by email. Current published service hours are Monday to Friday, 9:30am to 5:00pm.

Include your order number, product details and photographs where relevant to make the support process easier.

Free-gift promotions

Living and Home currently runs selected gift offers on its promotional pages. Examples include qualifying ceiling-fan purchases with a free gift.

These promotions apply only to selected products, so check the campaign page before assuming every item in the category qualifies.

Buy-one-get-one-free promotions

Selected lighting products are also included in buy-one-get-one-free style promotions on the current deals page.

These are automatic product promotions rather than public voucher codes, and qualifying products can change.

Payments

The official checkout supports major payment methods including Visa, Mastercard, PayPal, Apple Pay, Google Pay and Klarna.

Available options can vary by device and order. Always complete payment through the official checkout.

Is Living and Home good value?

Living and Home can offer very competitive prices, particularly on fireplaces, outdoor products and selected furniture during sales.

The key is to judge value using the full delivered cost and the likely return risk. A large item at a very low price is less attractive if you are uncertain about dimensions and would need to pay for return collection.

What to check before ordering furniture

Measure the room, entry doors, hallway, stairs and any lift. Confirm package dimensions where available, not just assembled product dimensions.

Keep enough space for assembly and do not dispose of packaging immediately.

What to check before ordering a fireplace

Check external dimensions, installation method, heat output, electrical requirements and clearance around the unit. If it is going inside an existing media wall or recess, precision matters.

For wall-mounted models, confirm that the wall construction can support the unit safely.

What to check before ordering garden products

For garden furniture and storage, look at weather resistance, frame material, assembly and maintenance requirements.

For parasols and awnings, check wind limitations and whether bases or fixings are included.

Pros and cons

Pros: very broad home-and-garden range, frequent sale pricing, free delivery to most UK cities, 30-day returns and direct after-sales support for official website orders.

Cons: change-of-mind returns can be costly for bulky products, remote areas can attract shipping surcharges and the very large catalogue means quality and specifications vary between product lines.

Who should shop at Living and Home?

The retailer suits UK customers who are comfortable buying home products online and want access to a wide range of furniture, fireplaces and garden items at competitive prices.

It is less suitable for shoppers who need to test seating in person or who are unsure whether large furniture will fit through their property.

How to get the best deal

Start by checking the current direct-site sale price. Then look for product-specific gift promotions, free-delivery conditions and any verified promo code.

Before paying, visit our Living and Home offers page for the latest deals we have verified.

Final verdict

Living and Home is a useful option for UK home-and-garden shoppers because it combines a large product range with frequent reductions and direct online support. Its strongest categories include electric fireplaces, garden products, storage and furniture.

The main buying rule is simple: measure carefully before ordering large items and read the delivery and return terms. When the product dimensions are right and the current sale price is competitive, Living and Home can offer strong value.

Frequently asked questions

Does Living and Home offer free delivery?

Yes. Free shipping is available to most UK cities, with surcharges for some remote areas.

Can I return an item?

Yes. The current return window is 30 days, subject to the retailer’s conditions.

How long does a refund take?

Approved refunds are generally processed within five to seven working days after inspection.

Does Living and Home sell on B&Q and other marketplaces?

Yes. However, marketplace orders use the marketplace’s own support and returns process.

Does Living and Home have promo codes?

The checkout supports promo codes, but availability changes. We only publish public codes when we can verify them as current.